COVID-19 | ANNOUNCEMENT

March 2020

Everyone is dealing with an excess amount of uncertainty as we navigate the current reality that is the Covid-19 pandemic. I am here to address you on the actions I am personally taking, with information on what we can expect to happen next. It is my hope that I can be as helpful to you as possible during this trying time for everyone.

For anyone who has already postponed their wedding date, or believes they may have to as the situation progresses, we are grateful for your sacrifice. The public is safer due to the limitations of social interaction and sad decisions many of you are forced to make.

I would like everyone to know that I am currently in self-isolation. As the situation begins to improve, I will continue to be as careful as possible by washing my hands frequently and removing myself from at-risk environments. I hope that my clients will do the same.

I am available should you need me. My heart goes out to you during this time. My line is always open, even if you have questions that extend beyond photography concerns. I am happy to help in whatever way that I can.

I’ll be addressing pertinent questions below for all couples who’ve contracted me for their upcoming weddings. Hopefully this helps us navigate the next course of action.

Health and happiness to everyone, may we see this through and come out better on the other side!

-Emilie

While we hope this won’t be the case for everyone, I want you to know that I will be holding on to deposits and honouring them towards newly scheduled dates that land within 2020 and 2021.

Absolutely not. In my effort to make things easier for you, no additional charge will be required.

I am sad to say it may not be easy to reschedule in 2020, due to other commitments I have already made to other couples, but we do have some remaining options, and I will do my best to be flexible. My calendar for 2021 remains relatively empty as I had not yet opened it to new clients. The situation is changing on a daily basis, but it seems that many are considering moving their weddings up an entire year. Hopefully together we can find a date that works for everyone.

Unfortunately, if you chose to move forward with a date that I cannot be present for, that deposit will remain non-refundable. Luckily I am closely connected with a large number of local wedding photographers. I would be saddened to not participate in your wedding myself, but I would do my best to find you a replacement, or a shooter on my behalf. Together, we will find a solution.

In the event of a complete wedding cancellation, so long as new arrangements are in accordance with government safety guidelines, I would be more than happy to discuss photographing a private ceremony or elopement for you.

• Get a list of new potential dates from your venue. Make sure to get more than 1 potential date. As many as possible to ensure the new date will align with all of your vendors.

• Contact your vendors and see which date(s) ALL vendors are available for.

• Request a 1 week soft hold from your vendors and venue for the new tentative date. Not everyone will grant this, but it can’t hurt to ask.

• Lock the new date with the venue, within your 1 week timeframe.

• Lock in the new date with your vendors immediately.

Side note: Make sure that you are keeping lines of communication going with your vendors. Our calendars change every day. The more contact the better!

One we have confirmed that we are available for your new date and the original wedding date has been changed with your venue, let us know immediately and we will send you a “Coronavirus addendum e-contract”. The addendum will be the only thing that is required from us and everything will carry on as normal. This will be a very short document that will state…

“Due to the Coronavirus (COVID-19), bride and groom _____ and _____ are choosing to reschedule their original wedding date on _____ and move the wedding to _____. The bride and groom acknowledge that their original payment protocol (to complete the full balance on the week of their wedding) will remain the same and EMILIE OLSON PHOTOGRAPHY will be available for the newly scheduled date on _____. All of the terms and conditions from the previously signed contract apply to this current agreement.”